We offer cases for selected Apple, Samsung, and OnePlus phones, with more brands and models coming soon! ♡

Yes. Our cases support wireless charging on devices that offer this feature.

Yes. Our lightweight, durable cases have TPU edges and 360° coverage around the sides and corners to help protect against everyday bumps, scratches and minor impacts.

Our cases use high-quality sublimation printing designed to maintain vibrant, long-lasting colour and a glossy finish with proper care.

Once your order is dispatched, we'll share tracking details so you can follow its progress.

Production and quality checks generally take 2–4 business days. Orders placed on weekends or public holidays begin processing the next working day.

Estimated total delivery time is 8–12 business days, including production and shipping. This is an estimate, not a guaranteed date; location, courier operations and holidays can affect delivery.

Yes, we ship to serviceable locations across India. Delivery is free on all orders.

No. We currently accept prepaid orders only; Cash on Delivery is not available.

To change or cancel your order, email thewhimsylabofficial@gmail.com with your order number within 2 hours of purchase and before production begins. Once production has started, we cannot accommodate cancellation or modification requests.

Please check your tracking details first. If your delivery is delayed beyond the estimated timeframe, email thewhimsylabofficial@gmail.com with your order number.

As every phone case is made specifically for your order, we do not accept returns, refunds, or exchanges due to changes of mind, incorrect phone model selections, or reasons unrelated to a product defect.

Contact us within 48 hours of delivery with your order number and a clear unboxing video. Qualifying concerns receive a complimentary replacement following verification.

If we produced a model different from the one you ordered, contact us within 48 hours of delivery with your order number and a clear unboxing video. We'll arrange a complimentary replacement for a verified error on our part.

An unboxing video helps us verify the condition of the parcel and product, so we can review reported problems and arrange qualifying replacements efficiently.

Please verify your exact phone model before checkout. Incorrect selections made during ordering are not eligible for a change-of-mind return, refund or exchange.

Approved replacements require production and shipping just like a regular order. Actual timing varies with production and courier conditions.

Email thewhimsylabofficial@gmail.com with your order number, a description of the problem and a clear unboxing video.